Software Support

FRAMECAD® understands how important it is that the users of our software are consistently supported as they use our world leading designing and detailing programmes, FRAMECAD ProDesign, FRAMECAD Detailer, Detailer Plus and FRAMECAD Factory 2. Users of FRAMECAD Software have access to 24 hour rapid response support through FRAMECAD Care®.

Software Support

Annual Systems Support Agreements 

FRAMECAD offers annual Systems Support Agreements to provide remote and diagnostic support.  Under your Support Services Agreement, you can lodge support issues for equipment and software, including  basic software user guidance.

Additional Software Support

If you or your team require additional software support beyond that which is covered by your Systems Support Agreement and FRAMECAD Training, FRAMECAD can put together a customised software support option to meet your needs.