MyFRAMECAD CustomerPortal

MyFRAMECAD is FRAMECAD’s cloud-based customer portal designed to give you the tools and applications to allow you to better manage your business and improve your productivity. Click to watch the demo of our latest application, My Production.

MyFRAMECAD CustomerPortal

My FRAMECAD - Overview

MyFRAMECAD is available to all FRAMECAD customers meaning you can access it from wherever you are in the world, no matter where your business takes you. If you are a FRAMECAD customer and would like to access your MyFRAMECAD account, click here.

MyFRAMECAD CustomerPortal

My Tools

Interactive engineering design tools and design tables, including the Joist Calc which makes producing the structural design calculations needed for webbed steel joists quick and easy.

MyFRAMECAD CustomerPortal

My Company

Manage your company details and your company contacts.

MyFRAMECAD CustomerPortal

My Software

View your active software, renew expiring software and purchase new software.

MyFRAMECAD CustomerPortal

My Support

Receive global support from FRAMECAD.
Manage your support tickets, renew your support service agreement and request spare parts and service quotes.

MyFRAMECAD CustomerPortal

My Production

My Production gives you the data and insights to increase your production output, reduce downtime, improve workforce productivity and increase efficiency; from anywhere in the world. My Production allows you to turn production data into powerful business insights.
This easy-to-use application lets you track key production metrics of your FRAMECAD manufacturing system such as:

  • Total production
  • Production rate
  • Total operating efficiency
  • Total tool count
  • Total downtime
  • Downtime by reason and more.

My Production allows you to see trends as they develop, and make informed business decisions based on the insights you’re seeing. You can choose to compare key metrics like operator ID, coil ID or two manufacturing systems to see how they’re tracking against each other.
The My Production calendar gives an easy overview of when your manufacturing system has run, and allows you to schedule in projects and important dates for your business.
My Production also provides important diagnostic insights to assist FRAMECAD in providing you with the best support possible. Click on the above video to see a demonstration of My Production.

MyFRAMECAD CustomerPortal

Knowledge Centre

Knowledge Centre is a self-serve knowledge base for customers to become more efficient in LGS, access information on how to use the FCAD system effectively, and seek answers for FAQs. Read our blog, here.

Key Benefits
  • Central place to access knowledge for business success
  • Access to all the knowledge you need to use the FRAMECAD LGS system effectively


Key Features
  • Single sign-on from MyFRAMECAD
  • Personalised knowledge recommendation
  • Intelligent content search and filtering
  • Seamless communication with account manager
  • Cloud technology, any device, any time
  • Mobile friendly
  • Contact form to request for content
MyFRAMECAD CustomerPortal

My Downloads

View and access all your available downloads.